Maria Dimova is an experienced Omnichannel CX Lead currently overseeing operations across Bulgaria, Greece, North Macedonia, Bosnia, Croatia, and Slovenia at Avon Cosmetics. Previously, Maria held various roles at Avon, including Marketing Activation Lead for the Balkans, where they managed campaign planning and marketing strategies to drive customer engagement and loyalty. With a Master’s Degree in Finance and Bachelor's in Business Informatics, Maria has developed a strong background in business activation and digital marketing, contributing to significant growth and efficiency within the organization across multiple regions.
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