Mayza Costa has 14 years of experience in the direct sales cosmetics market, focusing on customer-centric roles. They have worked in various capacities, including as a Senior Analyst in Relationship Marketing, where they manage key communication channels and oversee external agency collaborations to create engaging content. Previously, they contributed to process transformation at Natura & Co by implementing improvements that enhance customer experiences. Mayza holds a Bachelor's degree in Language Interpretation and Translation from Universidade Federal de Uberlândia.
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