Thomas Cook

Thomas Cook is a skilled professional with extensive experience in customer installations and technical support within the telecommunications and software industries. Currently serving as a Customer Installations Manager and Tier 3 VoIP Engineer at AVOXI since September 2020, Thomas previously held multiple roles, including Director of Operations and IT Manager at The Kotter Group from June 2017 to September 2020. Thomas began the career as a Support Technician at Ideal Software Systems, Inc. from September 2016 to May 2017. Educational credentials include a Bachelor's degree in Information Technology with a focus on IT Security from Western Governors University, attained between 2017 and 2019, and an Associate’s Degree in Computer Networking Technology from Meridian Community College, completed in 2017.