Caleb Gonsalves is currently the Head of Customer Operations at AVUITY, where they lead cross-functional post-sales operations to enhance client satisfaction and platform adoption. Their previous experience includes roles at HqO and F5, where they managed customer success teams and developed customer strategies. Caleb also worked as a consultant for B2B SaaS companies, focusing on sales strategies and marketing initiatives. They began their career as a Marketing Associate at FlipKey before progressing through various leadership positions at Skyword. Caleb is pursuing a Bachelor of Science in Business Administration with a focus on Marketing and Finance at Boston University.
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