Elsayed Mohamed

Elsayed Mohamed is a Senior Application Support Engineer at Awaed since June 2025, with a solid background in technical support and operations. Previously, Elsayed held the position of Senior Support Engineer at ITWorx from April 2022 to June 2025, focusing on enhancing customer satisfaction and achieving a 30% improvement in response times. Prior experience includes roles as a Technical Operations and Support Engineer and Associate Technical Operations and Support Engineer at Sumerge from August 2020 to April 2022, along with internships at the Ministry of Planning in Egypt and Systel Motorola in 2019 and 2018, respectively. Elsayed holds dual Bachelor of Science degrees in Computer Science from both the University of Greenwich and Modern Sciences and Arts University, obtained between 2015 and 2019.