Mark Hillen

Support Line Volunteer at Aware

Mark Hillen has extensive experience in IT and technical support, with a career spanning over three decades. Currently, Mark serves as a Support Line Volunteer at Aware, offering telephone support for individuals experiencing mood-related issues. Previously, Mark worked at IBM as a Client Technical Solutioner, developing high-quality technical solutions and managing client communications. Earlier roles at Bank of Ireland included IT operations manager, lead IBM service manager, and senior technical specialist, focusing on service management and operational support for asset management and securities services. Further experience includes IT consultancy at ESB and Mentec International, and significant contributions at UBS Investment Bank, where Mark led the implementation of client/server technology. Mark's foundational education was obtained at Ardscoil La Salle Raheny from 1976 to 1981.

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