Simon Hilbert

Simon Hilbert is an experienced operations and customer service manager, currently serving as Operations Manager at Aware Super since October 2022. Previously, Simon worked as Senior Manager Customer Service at Colonial First State from November 2018 to April 2022, where responsibilities included regulatory reporting and member statement delivery. Earlier, Simon was North Service Centre Team Manager at AMP, overseeing a blended call center and administration services while enhancing team performance through coaching. Simon's career began at AXA Australia, where roles included Corporate Super Administration Manager and Super Online/New Business Manager, managing teams that facilitated corporate fund administration and supported financial advice networks. Simon holds a Bachelor of Economics from La Trobe University, completed between 1995 and 1998, and additional education at Tribeca from 2003 to 2008.