Dana Boyd

Dana Boyd is currently the VP of Customer Operations at aware3. Dana has previous experience working as a customer experience analyst, where they facilitated customer success through phone, email and live chat. Dana also generated content for customer re-engagement and customer migration programs. In their previous position, they also collected and utilized customer feedback to make website improvement recommendations. Dana has also performed cold calling to potential restaurant partners to drive sales.

Dana Boyd also has experience working as a social work intern, where they provided supportive counseling services to high school students by building trusting relationships. Dana also participated in multi-disciplinary team meetings to identify high-risk students and create intervention plans. Dana collaborated with clinicians, counselors, and administrators to research and provide resources for parents. Furthermore, they assessed student progress and assisted with plans to reach academic and social goals.

Dana Boyd has a Bachelor's degree in Social Work from Gordon College and a Northern High School diploma.

Dana Boyd works with Alexa Heying - VP, Product Strategy, Scott Connerly - VP, Product Engineering, and Joe Terry - Co-founder & CTO. Dana Boyd reports to Tony Caudill, Co-founder & CEO.