Nick Lawson is an experienced professional in Enterprise Customer Success, currently serving as a Technical CX Manager at Away since 2025. They have previously held roles at Shopify, where they worked as an Enterprise Merchant Success Manager and a Senior Merchant Success Manager. Nick has also contributed to companies like Nudge.ai, Tundra Technical Solutions, and SHOP.CA in various customer success and technical recruiting capacities, consistently driving client engagement and retention. Their educational background includes a Bachelor of Arts in Sociology from the University of Windsor and participation in Seth Godin's altMBA program.
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