Felicity Young is a CIPR qualified PR professional with over 15 years of experience in the property industry, currently serving as the Head of Group Brand and Communications at City & Docklands. Felicity has previously held roles including PR Manager at Jones Lang LaSalle and Director of EMEA Residential Content Marketing at JLL. Educated at the University of Birmingham, Felicity holds a Bachelor of Arts in Geography and completed additional qualification with the Chartered Institute of Public Relations. Felicity's expertise encompasses strategic communications planning, crisis management, and brand development, among other areas.
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