Sofia Kwarnmark is an accomplished professional with extensive experience in operations, customer service, and business development across various industries. Currently serving as the Head of Customer and Employee Journey at AXA Partners, Sofia leads global digital transformation initiatives and promotes an operational framework focused on continuous learning and engagement. Previous roles include Operations Manager for Sweden, Founder of Qvins, and CEO of NeatNordic. Sofia has also held significant positions at Trygg-Hansa and Swiss Life AG, where responsibilities ranged from sales management to process development. With educational credentials from KTH Royal Institute of Technology and the Stockholm School of Economics, Sofia combines engineering expertise with business acumen to drive innovation and empower teams.
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