Carmen Vogels is an IT Area Lead for Transversal Services and Automation at AXA, where they focus on content acquisition and management. Previously, Carmen held roles such as Director of Market Management at Comma Soft AG and Customer Journey Specialist at AXA. Their background includes significant experience in digitalization and customer experience management at Zurich Insurance Company Ltd. Carmen is currently pursuing a Master of Science in Business Administration at Fernuniversität Hagen and a Bachelor of Arts in Insurance from Cologne University of Applied Sciences.
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