Frédéric Fulvo

Frédéric Fulvo is currently the Head of QST (Quality Support Team) and Engagement Center at AXA, where they focus on management, operational performance, and service quality. With extensive experience in customer service management, Frédéric has held various leadership roles, including Customer Care Manager at Mondial Telecom and Project Manager at P&V. They have a strong background in team management, training, and process improvement, with a Bachelor’s degree in Management from ISALT. Prior to their current role, Frédéric worked at esteemed companies such as Louis Vuitton and Belgacom, where they contributed to enhancing customer relations and service quality.