Frédéric Serres is the Directeur Développement et Distribution Courtage at AXA France, focusing on brokerage development. They have a background in managing large operational teams and enhancing customer service in claims resolution. Previously, Frédéric held roles at A.T. Kearney, Caritas Cambodia, and various positions within AXA, including responsibilities for claims management and strategic information technology planning. Frédéric earned an engineering degree from CentraleSupélec, a Master of Engineering from Cornell University, and an MBA from Harvard Business School.
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