Ignacio Herranz

Ignacio Herranz is an experienced customer service professional with a strong background in telephonic roles across various sectors, including insurance and finance. Currently employed at AXA as an Agente Telefónico in the automotive sector since April 2021, Ignacio specializes in customer assistance and issue resolution, specifically related to refinancing and domain release issues. Previous roles include administrative telephonic management at Grupo Diusframi, customer service at Carrefour España, and financial consulting at MytripleA, where innovative loan products were marketed. Ignacio's extensive experience spans multiple companies, providing solid expertise in client relations, sales, and issue management, complemented by relevant educational qualifications in social media management, emotional intelligence, and insurance mediation.