Jo Lloyd

Jo Lloyd (Haxley) is the Customer and Propositions Director at AXA, where they focus on driving strategy and implementation within complex organizations. They have previously held leadership roles, including Managing Director at Sainsbury's Energy and Head of GI Propositions and CX at Aviva. Jo's expertise spans proposition and customer strategy, CRM marketing, and commercial disciplines, enabling them to build high-performing teams and deliver innovative products. They earned a BA Hons in Business Studies and Financial Services from the University of Gloucester and have additional qualifications in digital marketing and direct marketing from esteemed institutions.