Michael Wahn

Michael Wahn is currently the Head of the Contact Center at AXA, overseeing teams that manage phone-related and administrative tasks. With extensive experience in leadership roles within the insurance sector, they have led various operational teams since 2010, focusing on telephone units and implementing successful projects. Previously, Michael held positions at AXA Service AG, where they managed departments related to life insurance and telephone teams, and began their career as a sales trainer and management assistant at Colonia Nordstern. They hold multiple qualifications in insurance, including an Insurance Business Administrator degree from DVA Köln.