Mohamad Othman

Mohamad Othman is a seasoned professional in customer service and corporate production, currently serving as a Corporate Production Officer and Complaints Representative at AXA since May 2021. With responsibilities that include identifying customer needs, resolving complaints, and managing call center operations as a Shift Leader, Mohamad demonstrates strong leadership and problem-solving skills. Previous experience includes a role as a Customer Service Representative at Uber, where inquiries from drivers were addressed via web chat, and a position at Vodafone, where customer issues were resolved through the 888 Vodafone service and management of Vodafone Cash transactions. Mohamad holds a Bachelor's degree in Business Administration and Management from Beni-Suef University, earned in 2019.