Natalie Turner is a Programme Manager specializing in business transformation and operational change delivery, currently working at AXA since 2022. With a strong background in customer satisfaction analysis and improvement, Natalie previously held significant roles at RBS Insurance and Direct Line Group, where they led cross-functional transformation projects and managed complex stakeholder relationships. Natalie obtained a Bachelor of Science in Sociology from Leeds Beckett University, graduating with a 2:1. Their focus on data-driven solutions and process optimization has consistently driven successful outcomes in various business environments.
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