Sylvain Enguérand is currently the Head of Design Authority of Salesforce and Innovation at AXA in France, where they oversee a team responsible for ensuring the effective operation of the Salesforce platform. Previously, Sylvain served as a CTI Manager and CTI Expert at AXA, managing teams and leading migration and integration projects within the call center technology space. Sylvain's educational background includes degrees in Computer Engineering and various specialized training in cloud computing, UX/UI design, and Salesforce technologies.
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