Vincent J is a freelance project manager specializing in IT service management (ITSM) and ServiceNow. Currently serving as a Service Manager at AXA and a regional director at imaKumo, Vincent has been instrumental in guiding clients through digital transformation and implementing effective ITSM solutions. With past experience as an analyst programmer and consultant, Vincent has worked with various organizations, including BNP and Air France, overseeing project management and change management initiatives. Their expertise encompasses Agile Scrum, PMBOK methodologies, and continuous improvement within IT governance.
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