THE AXCESS NORDIC EXPERIENCE
Moderne virksomheders udfordring er ikke mangel på data – men mangel på operationelle indsigter. Axcess Nordic hjælper servicefokuserede virksomheder med at optimere og udvikle kundekontakten. Det er vores ambition at være markedsledende leverandør af 360-graders indsigter i kundeoplevelsen.

Vi arbejder med førende software-huse inden for det, der hos Gartner hedder Workforce Engagement Management eller WEM. Det er alt, lige fra optagelse af samtaler, Speech Analytics (samtaleanalyse), Customer Feedback, kvalitetssikring og Workforce Management og meget mere til at understøtte det moderne kundecenter.

Mulighederne er mange, men vigtigst for os er at hjælpe jer med at vælge netop den rigtige løsning, og sikre, at jeres investering skaber værdi.

Det kalder vi ‘The Axcess Nordic Experience’.

Analytics

Call Center

Enterprise Software

Axcess Nordic

The Ballerup office focuses on operational excellence and technical solutions, driving efficient delivery in systems engineering.

Ballerup

Sebastian Nielsen

Etai H.

Nicole Flyckt

Andreas Wessel Knaack

This department focuses on providing expert advice and analytics to enhance business performance and strategies.

Business Consulting

This department oversees the planning, execution, and completion of projects, ensuring they align with organizational goals.

Project Management

This department provides assistance and solutions to technical issues and customer inquiries.

Support Services

This department focuses on the design, development, and management of complex systems throughout their life cycles.

Axcess Nordic

Org chart

Teams

Business Consulting

Project Management

Support Services

Systems Engineering

Offices

Axcess Nordic

Org chart

Teams

Business Consulting

Project Management

Support Services

Systems Engineering

Offices

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