Mark Hammond

Mark Hammond is an experienced operations professional with a diverse background in team leadership and risk management across various financial services companies. Currently serving as Operations Team Leader at Axcess Payment Services since May 2025, Mark has previously held multiple roles at Barclays from January 2011 to February 2013, including Team Leader positions in Mortgage Collections, Servicing, and as a QA & Controls Manager. At NewDay, Mark worked as FOS & Executive Complaints Manager and held other managerial roles from August 2022 to November 2023. Prior experience includes leadership in customer service at Webhelp and remediation management at Capita Business Services, along with operational risk management at Huntswood.