Thierry Scheer has extensive experience in IT service management, having held various roles within organizations such as Unisys Federal, Axians, KLM, and Fujitsu. From January 2020 to December 2022, Thierry served as an Onsite Engineer at Unisys Federal, directly assisting employees with their technical issues. Prior to that, Thierry worked at Unisys as a Service Delivery Associate, where responsibilities included planning and prioritizing incidents and changes, as well as managing documentation for Air France and KLM Service Desks. At KLM, Thierry functioned as a Process Controller, overseeing escalations and facilitating customer consultations. Early career roles at Fujitsu included leading a team of service desk agents and providing IT support. Currently, in the role of Incident Coordinator at Axians since February 2025, Thierry is focused on Cyber Operations.
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