Pegeen Stone

Pegeen Stone is a seasoned professional in customer success and experience management with an extensive background in various roles across multiple companies. Currently serving as a Senior Customer Success Manager at Axio since January 2025, Pegeen previously led customer success initiatives as Customer Success Lead at Upflow and directed customer experience at Link2Feed, where impressive key metrics were achieved, including a net revenue retention of 103.2%. Prior experience includes senior management roles at GetSwift, specializing in delivery management automation, and key positions at Placester, where a strong focus on customer support and onboarding was established. Pegeen started a career in relationship management with Talener, equipped with a Bachelor of Arts in Performance and Communication Arts from St. Lawrence University.