Heidi Douglas is a seasoned professional in customer care management within the medical device sector, currently serving as the Manager of the Customer Care Department at Axogen since June 2013. Prior to this role, Heidi held various positions including Inventory Specialist and Senior Customer Care Specialist at Trinity United Methodist Church from August 2010 to June 2013, and Lead Preschool Teacher with the School Board of Alachua County from August 2006 to June 2010. Earlier in her career, Heidi worked as a Graduate Research Assistant at Los Alamos National Laboratory from June 1993 to August 1996. Heidi holds a Bachelor of Science degree in Chemistry from the University of Massachusetts Amherst, obtained between 1989 and 1993.
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