Λaron L.

Λaron L. has extensive experience in service delivery and technical support, currently serving as the Manager of Service Delivery UK at Axon since July 2020, where responsibilities include leading a team of experts and developing performance metrics to enhance service quality. Previous roles at Axon include EMEA Professional Services Manager and Professional Services Manager, focusing on coaching and managing teams across the UK and Europe while deploying complex SaaS and hardware solutions for law enforcement. Prior to Axon, Λaron spent nearly a decade at BrightCloud Technologies in various positions, culminating in an Expert 3rd Line Support Engineer role, where pre-sales consultancy and advanced troubleshooting were key responsibilities. Early work experience includes managerial duties at Marston's PLC, demonstrating a strong foundation in customer service and team management. Educational background includes attendance at Danetre School from 1999 to 2004.