Douglas Thomas is an experienced Senior Site Reliability Engineer at Axon since July 2017. Previously, Douglas held multiple engineering roles at Marchex from March 2012 to July 2017, focusing on infrastructure operations, DevOps, and team leadership. Prior to Marchex, Douglas worked at AT&T from October 2005 to March 2012, ensuring the uptime of the SMS platform and providing technical training. Douglas began his career at TEKsystems as a NOC Technician, contributing to service availability for Cingular's messaging platforms, and at British Telecom as a senior engineer for voice applications. Douglas holds two HNC degrees in Information Technology and Electrical & Electronic Engineering from Leeds Beckett University and the University of Plymouth, respectively.
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