Joseph M. has extensive experience in site reliability engineering, previously holding the title of Sr. Site Reliability Engineer at Coupa Software and currently working as a Site Reliability Engineer at Axon. Prior roles include Development Support Engineer at CloudBees and a progression through various engineering positions at IBM, including Advisory Software Engineer, Staff Software Engineer, and Co-Op. Joseph M.'s career began at Hudsonsoft as a Level 2 Support Agent, showcasing a solid foundation in software and technical support.