Lauren Jackson currently serves as a Technical Account Manager at Axon, having previously held the position of Senior Technical Account Manager at ClearPoint Strategy, where significant achievements included implementing customer service improvements and showcasing a 98% customer retention rate. Prior experience includes roles as Platform Manager at Bishop McNamara, focusing on business growth strategies, and Customer Success Consultant at Great Minds, where Lauren improved client retention and facilitated extensive training. Educational background consists of a Master of Education in Educational Leadership and Administration from Concordia University, Nebraska, and a Bachelor of Arts in Human Development and Family Studies from Trinity Washington University.
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