Leah Ermis is an experienced professional in customer operations and project management, currently serving as a Senior Analyst in Customer Operations at Axon since November 2022. Prior roles include Project Manager for the deployment of Text to 9-1-1 in California at RapidDeploy, where Leah also excelled as a Customer Success Manager overseeing the statewide rollout of the RadiusPlus mapping solution, which received the 2020 Service to the Citizen Award. Leah’s prior experience spans various customer success and management roles at companies such as Punchh, MomentFeed, Procore Technologies, Software Advice, and Heritage Wealth Management. Leah holds a Bachelor of Arts in International Studies with a minor in Business and Communications from Texas A&M University.
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