Rachel Ometer has a diverse professional background with significant experience in customer success and learning and development. Currently serving as a Learning & Development Program Manager at Axon since March 2021, Rachel has also held roles as a Customer Success Manager, Customer Success Advocate, and Customer Service Representative within the same company. In addition to existing responsibilities at Axon, Rachel is a PhD candidate at Grand Canyon University, where studies in psychology are anticipated to be completed in May 2025. Prior experience includes serving as a Doctoral Enrollment Advisor at the University of Phoenix and various roles in athletics and human resources at institutions such as Arizona State University, Arizona Diamondbacks, and the Phoenix Suns. Rachel holds a Master of Sports Law and Business from Arizona State University and a Bachelor of Arts in Psychology from the same institution.
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