Young K is a Technical Account Manager currently working at Axon since November 2023, bringing a strong background in technical account management from previous roles at FOSSA and Tableau Software. At FOSSA, Young provided high-touch support to clients, maintained relationships with key stakeholders, and effectively managed a portfolio of 50 SMB accounts, achieving significant customer satisfaction and retention. Experience also includes IT support positions at Yesler, Alaska Airlines, and Capital One, where responsibilities spanned ticket management, user account creation, and enterprise systems support. Young holds a Certificate in Computer Science from the University of Washington and a certification in Information Technology from YearUp Puget Sound.
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