Jon Kolean

Jon Kolean serves as the Senior Vice President of Customer Success at Axuall, focusing on a customer-first culture and leveraging market intelligence for strategic initiatives. Prior experience includes roles at MedeAnalytics, where oversight of provider customer segments involved retention and team development, and at Blend as Group Leader of Customer Success, where Jon managed a team of 40 in a rapidly evolving Fintech environment. As Executive Leader of Client Success at Optum, responsibilities encompassed enhancing the client experience during critical acquisition phases. Jon's long tenure at WageWorks included serving as Vice President of Client Success, contributing to substantial revenue growth and the company's IPO. An English Language and Literature graduate from Albion College, Jon has demonstrated a commitment to customer success throughout a diverse career.