Manasi Deshpande

Director of Client Success at AYTM

Manasi Deshpande is the Director of Client Success at AYTM. Manasi has over 10 years of experience in developing research strategies for clients across various industries. Prior to joining AYTM, they were the Director, Client Services, Consulting & Private Equity at Dynata. There, they assisted in leading international integration processes and served on the diversity/inclusion taskforce. Under their leadership, the team exceeded YOY revenue goals.

Manasi has a proven track record of delivering results. Manasi has successfully reduced cycle times and grown revenue by optimizing programming processes. Manasi has also grown existing contracts by aligning the team to clients' research and analytics needs. In addition, they have added business development capacity by upgrading training and aligning roles. Furthermore, they have improved new employee retention through hiring, onboarding, and training programs.

Manasi is also strategic thinker. Manasi has successfully restructured teams to align with client needs and develop product differentiation strategy. Manasi has also collaborated on new platform rollout, post-merger processes, and issue mitigation strategy. In addition, they have delivered seamless service to clients by simplifying daily workflows. Finally, they have integrated teams, built 24/7 capacity, and developed talent in offshore markets.

The educational career for Manasi Deshpande would include a principles of market research graduate certification from The University of Georgia, a masters in communication management with a focus in public relations and advertising from SYMBIOSIS INTERNATIONAL UNIVERSITY, and a bachelors in accounting and economics from the University of Mumbai. Manasi would also have certification from the Market Research Society (MRS) in MRS Certificate in Market & Social Research, Insights Association in Insights Professional Certificate, Marketing Research Association in Professional Researcher Certification, LinkedIn in Excel Statistics Essential Training, LinkedIn in Marketing Foundations: Qualitative Research, LinkedIn in SPSS Statistics Essential Training, and LinkedIn in SurveyMonkey Essential Training.

Manasi Deshpande works with Lisa Santos - VP of Client Engagement, Laura DeCamillo - Director of Agency Partnerships, and Clements Johnson - Senior Director of Business. Some direct reports include Lindsay Rapetti - Client Success Specialist, Caroline Penn - Client Success Manager, and Kara Westerbeek - Senior Manager, Client Success. Manasi Deshpande reports to Lev Mazin, Co-Founder & CEO.


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