Angel Moledo

Angel Moledo currently serves as the AVP Global Contact Center at Azamara since September 2023. Prior to this, Angel Moledo worked as a Principal Consultant in the USA for TheICEway from February 2020 to September 2023. Angel Moledo has extensive experience in customer sales and service, having held positions such as Vice President of Customer Sales and Service for Hurtigruten, where operational strategies were implemented and team morale was enhanced. Additionally, while at Hurtigruten, Angel Moledo designed a Global Contact Center in Estonia to improve customer experiences while achieving cost savings. Previous roles include Director of Sales and Reservations at Luxury Cruise Center, Program Manager for DirecTV Sales at PRC, LLC, Manager of Passenger Services at Oceania Cruises, Groups Sales & Service Manager at Royal Caribbean International, and Call Center Manager at AT&T, showcasing a strong background in building and managing call centers and sales teams in the travel and telecommunications industries.