Ramesses Novales

Ramesses Novales is a seasoned professional in the cruise industry with extensive experience in reservations and business systems analysis. Currently serving as a Senior Analyst in Reservations, IT for Azamara since January 2023, Ramesses is responsible for setting up various elements in Seaware and training business partners on the system. Prior to this role, Ramesses worked at Virgin Voyages as a Senior Business Systems Analyst, managing itinerary setups and case management. Experience also includes a nine-year tenure at Crystal Cruises, where Ramesses held multiple positions, including Business Analyst in Revenue Management, focusing on inventory maintenance and revenue management reports. Earlier career experience includes a role as a Booking Agent at Viking Cruises, where Ramesses was recognized as a top sales performer and trained new reservation agents.