Anna Kropp is the Head of Customer Solutions at a current organization, where they drive customer solutions design and onboarding throughout the customer lifecycle, focusing on operational efficiency and customer experience. Previously, Anna held several roles in accounting, including positions at H&M and Spotify, and served as the Nordic Project Manager at Azets, managing international client onboarding and cross-country team deliverables. Anna began their career as a Senior Consultant at Deloitte Sweden, specializing in business process solutions within finance. They earned a Civilekonomexamen in Business Administration from Örebro University and completed a project management program at Tieto.
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