Harshit Gaur

Harshit Gaur is an experienced professional in customer success and digital marketing, currently serving as the Manager of Customer Success at Azira since March 2022, where an onboarding framework was developed resulting in a 100% customer satisfaction rate. Prior roles include Customer Success Manager and Customer Success Consultant at Kwanzoo, focusing on enterprise customer onboarding and engagement, and Associate Account Manager at Datawrkz, responsible for client account performance and campaign optimization across multiple platforms. Educational qualifications include a PGDM in Marketing from the Institute of Management Technology, Ghaziabad, and a Bachelor of Engineering in Electrical Engineering from Madhav Institute of Technology and Science, Gwalior. Harshit has also completed internships in marketing roles at Bajaj Auto Ltd, Softcell Technologies Limited, and Greenspades, contributing to various aspects of digital marketing and market research.