Jonathan Taylor is an experienced IT professional currently working as a 2nd Line IT Support Engineer at Aztech IT Solutions since December 2024, where responsibilities include monitoring, maintaining, and troubleshooting hardware and software systems while providing end-user support. Prior to this role, Jonathan served as Team Leader and Information Technology Support Technician at Cloudscape IT Support London, managing a high-performing team and delivering 2nd Line IT support. Jonathan's career also includes positions as IT Support Technician at Tupelo Technology Ltd and IT Supporter at Chickenshed Theatre, focusing on customer support and the migration of Microsoft Exchange accounts to Office 365. Jonathan holds a BCs degree in Information Technology from the University of East London, completed in June 2016.
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