Anna A. is a dedicated IT specialist currently working at Azul Linhas Aéreas Brasileiras since 2026. With prior experience as a Junior Help Desk Operator at TMais from 2011 to 2013, Anna also worked as a Junior Technical Consultant at Stefanini from 2014 to 2017, focusing on ITSM solutions. Their expertise includes ensuring compliance with service level agreements and managing technology platforms, which they demonstrated as a Junior Support Analyst at Stefanini. Anna holds a Technologist degree in Computer Networks and an MBA in Strategic Business Management from Faculdade Eniac.
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