Glayson Torres

Glayson Torres has extensive experience in customer service and quality assurance, with significant roles at companies such as Atento Brasil, AeC, and Inter, where responsibilities included team training, quality monitoring, and client interaction optimization. Most recently, Glayson served as an Assistente Suporte Excelência ao Cliente at Azul Linhas Aéreas Brasileiras, focusing on operational support and performance monitoring. Prior roles encompassed supervision of customer service teams, planning and production control in BPOs, and enhancing customer experience through effective communication and marketing strategies. Glayson holds a degree in Marketing from Estácio and has pursued additional education in business consulting.