Ken Dorsey is an experienced IT Service Desk Manager at AZZ Incorporated since October 2019, and concurrently serves as a DTM, PMP, CSM, PSM, SSMBB, CTT+ professional at EurekaVoice.com, where responsibilities include project management, web solutions, training, and voice-over work. Prior to current roles, Ken held senior positions such as Sr. Project/PMO Manager at EST Group, ePMO Manager/Senior Project Manager at Change Healthcare, and IT Operations Manager/PMO Manager at New York Air Brake. Significant achievements include spearheading the creation of a PMO that led to a 300% revenue increase at New York Air Brake and managing over 60 projects with a $270M commitment. Ken's extensive career also includes roles at Thomson Holdings, OHA Financial, Microsoft, Radio Shack, and Southwest Productions, complemented by a Bachelor of Science degree from Texas A&M University.
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