Russell Egan is an experienced Client Success Manager currently at B-Logic (Pty) Ltd, focusing on Account Management and Service Delivery while driving ITIL 4 aligned practices. Previous roles include Account Director at Zenzero, Business Development Manager at BulkSMS.com, and BMC Remedy Development & Release Manager at Vodacom, showcasing expertise in IT Account Management and service delivery transformation. Egan has held key positions at IBM, Barclays, and Computacenter, specializing in Service Improvement and Delivery Management. Egan's educational background encompasses multiple certifications in ITIL and a BCOM in Information Technology Management from Oxford Brookes University.
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