Eryl M. is a seasoned professional with extensive experience in product enablement and customer success, currently serving as Product Enablement Manager at B12 since November 2018. Responsibilities include creating technical end-user materials and guiding customers through web design and troubleshooting. Prior roles include Web Developer for the Great Northern Wireless Association, where Eryl implemented a community website, and participation in a Web Development Immersive program at General Assembly, developing full-stack applications. Eryl's background also includes roles in customer service, gallery assistance, and internships in prestigious art organizations, complemented by a Master's degree in English Literature and History of Art from the University of Glasgow.
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