Willian Bezerra is an experienced IT professional with expertise in production support and workload automation, particularly utilizing BMC Control-M and IBM TWS. They hold a degree in Computer Networks from Universidade Paulista and have worked in various roles, including as a Senior Production Planning and Control Analyst at Banco Modal and a Specialist in IT Support for BMC at Yssy & Co. Willian has demonstrated proficiency in user support, monitoring IT infrastructure, and optimizing job scheduling and performance.
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