Steven Kiefer is a seasoned professional in customer success and account management, currently serving as a Senior Strategic Customer Success Manager at Babbel since July 2023. Prior to this role, Steven worked at Babbel as a Senior Key Account Manager from May 2022 to July 2023. Previous experience includes positions at Facelift bbt as a Customer Success Expert and Client Partner from November 2016 to April 2022, and at etracker GmbH as an Account Manager from June 2012 to October 2016. Additional roles in customer service and sales were held at Elbkurier, TNT Post Vertriebsgesellschaft, TNT Post Regioseervice, and wibo-Werk GmbH. Steven began professional education in 2002 and earned a degree as an Industriekaufmann at Wibo-Werk GmbH in 2005.
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