Katrin Geske

Katrin Geske has extensive work experience in customer success and product management roles. Katrin is currently the Head of Customer Success and Product Management at babelforce, a cloud call and contact center platform. In this role, they are responsible for ensuring customer satisfaction and managing product development. Prior to this, Katrin was the Head of Customer Success at babelforce, where they provided solutions for customer service problems and increased sales while reducing costs.

Before joining babelforce, Katrin worked at Marley Spoon as a Quality Assurance Manager and Team Lead for Customer Communications. Katrin also held a freelance position as an Expert Reviewer at the International Centre for Ethics in the Sciences and Humanities.

In addition, Katrin has experience at Delivery Hero Germany GmbH, where they worked as a Project Manager and Team Manager in Customer Care, as well as a Supervisor. Katrin'sroles focused on managing customer care operations and ensuring quality service delivery.

Katrin Geske began their education journey in 2007 at Brandenburgische Technische Universität Cottbus-Senftenberg, where they completed a Bachelor of Arts degree in History and Philosophy of Science and Technology in 2011. Katrin then pursued further studies at Utrecht University from 2011 to 2013, earning a Master of Arts degree in Historical and Comparative Studies of the Sciences and Humanities.