Alexandru Rusu

Alexandru Rusu is a goal-oriented professional currently serving as the Global Support Director at Backbase since 2025. Previously, they held roles as Global Process Owner and Service Management Consultant at FrieslandCampina, where they focused on strategy evaluation, service management improvement, and stakeholder engagement at the CxO level. From 2017 to 2020, Alexandru worked as a Service Management Consultant for the Council of the European Union, implementing service management processes and reporting frameworks. They also have experience as an accredited trainer in IT service management and have a background in teaching informatics to children. Alexandru earned Bachelor's degrees in Industrial Robots, Mechatronics from Universitatea „Politehnica” din București and in Communication from Scoala Nationala de Studii Politice si Administrative.