Gafyn Townsend is a seasoned UX design professional with extensive experience in leadership, management, and product development within employee-facing applications at Backbase since November 2017. Gafyn has held various roles, advancing from UX Designer to UX Design Manager, overseeing multiple projects related to digital banking services, including Backbase Digital Assist and Backbase Identity, where key features include payment flows and user management. Previous experience includes positions at Box UK as a Senior Designer, Cardiff Design Company as a Graphic Designer, and Celtic Manor Resort as a Graphic Designer, with a foundational education in Graphics from the University of Wales, Newport. Gafyn’s work emphasizes collaboration, accessibility, and the creation of reusable design components.
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